You can't sign in
Make sure you're using the account your organization enabled. If your organization uses single sign-on, begin from your organization's sign-in page. See Authentication.
A patient's records are missing
Go to Settings > Electronic Health Record and confirm that your EHR is connected. Almanac can access only the records available to you in the EHR. See Patients.
A plugin isn't available
Confirm that the plugin is on and that any connected service remains authorized. Availability may also depend on your plan and your organization's settings. See Plugins and skills.
Dictation or voice isn't working
Confirm that Almanac has microphone permission in your browser or device settings. Permission is granted separately for each site and device.
You aren't receiving notifications
Confirm that notifications are allowed by your browser or device, then review each notification in Settings > General.
A response stopped or became slow
Type /compact to make room in a long conversation, or start a new conversation when the topic changes. If you have reached a usage limit, go to Settings > Usage and billing.
For additional help, email support@almanac.chat.